Hospitality Masterclass:
a Journey into the
Bar World
You will learn about the Standard Operating Procedures in a 5 Star Luxury Hotel, how to handle complaints and learn from them, how to create a great experience for your guests and more…
DETTAGLI
Descrizione
Durata
2 h
Livello
Intermediate
Lezioni
14 video lessons
Cosa aspettarsi
Behaving in a 5 Star Luxury environment
Communication with guests and colleagues
How to recognize and treat regular and vip guests
How to handle complaints and learn from it
Bar tools
Things you need to know in order to create a cocktail list
Standard Operating Procedures (SOP's)
How to make some easy and famous cocktails
LA MASTERCLASS
Contenuti della Masterclass
Sì, voglio partecipare!
DA SAPERE
6 Motivi per sceglierlo
Accesso Illimitato
Studia quando preferisci, H24, 7 giorni su 7.
Tutor Online
Sciogli dubbi e interrogativi.
Materiale Didattico
Se incluso, a supporto delle lezioni online.
Esercitazioni
Se incluse, fai pratica con gli esercizi online.
Workspace
Classroom online con gli altri partecipanti.
Certificato Finale
Ottieni la certificazione finale di completamento.
CON CHI TI FORMERAI
Luigi Gallo & Francesco orefici
Luigi Gallo is the Bar Manager of the Belmond Hotel Caruso, situated in the famous Amalfi Coast in Italy. Luigi worked for the most prestigious hotel in the world like the J.K. Place in Capri, Four Seasons Hotel in Florence, 45 Park Lane by Dorchester Collection in London, Baglioni Hotel London, Claridge’s Hotel London, Porto Zante Villas and Spa in Greece and for Jumeirah Hotels in Spain.
Francesco Orefici is the General Manager of The Lansdowne Club, an exclusive private members club in the heart of London. Francesco experienced the most luxurious bars working in Lanesborough Hotel, Private Members Club Fifty, Langham Hotel, The Artesian Bar, The Ritz Hotel London and 45 Park Lane by Dorchester Collection in London.
Francesco Orefici is the General Manager of The Lansdowne Club, an exclusive private members club in the heart of London. Francesco experienced the most luxurious bars working in Lanesborough Hotel, Private Members Club Fifty, Langham Hotel, The Artesian Bar, The Ritz Hotel London and 45 Park Lane by Dorchester Collection in London.
Non perdere questa occasione!
ALTRE MASTERCLASS
Le altre Hospitality Masterclass
CONTATTACI
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Ti risponderemo il prima possibile!
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